Privacy Policy

At Walkai Naturals, protecting your privacy and safeguarding your personal information is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a) Personal Information

- Name

- Email address

- Phone number

- Shipping and billing address

- Payment details (processed securely through third-party payment providers like Razorpay)

b) Order & Transaction Information

- Products purchased

- Order history

- Delivery preferences

c) Device & Usage Information

- IP address

- Browser type

- Device information

- Pages visited and interaction data

This information helps us improve your shopping experience and ensuring secure transactions.

2. How We Use Your Information

We use your information to:

- Process and fulfill orders

- Provide customer support

- Send order updates and delivery notifications

- Improve website functionality and user experience

- Prevent fraud and maintain platform security

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

- Remember your preferences

- Enable shopping cart functionality

- Analyze site traffic and performance

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We may share limited information with trusted third parties only when necessary, such as:

- Payment gateways for secure transactions

- Delivery and logistics partners for order fulfillment

- Website analytics providers to improve performance

These partners are required to maintain confidentiality and use your data only for the intended purpose.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. Payment details are handled through secure third-party processors and are not stored directly on our servers.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please Write to Us or reach out to us:

Walkai Naturals
Email: support@walkainaturals.com

Last Updated: Apr 19, 2026